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Responsibilities

• Set and achieve personal sales goals while supporting the goals of the team
• Greet customers in a timely, professional and engaging manner
• Provide an exceptional shoe fitting experience, that includes measuring for size and suggesting fashion looks based on current trends and customer feedback
• Provide honest and confident feedback to customers regarding merchandise style and fit
• Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events
• Consistently seek new fashion and product knowledge to act as an expert for the customer
• Open new Nordstrom Fashion Rewards accounts as a means of building customer relationships
• Work as a team player to ensure each customer receives the best service possible
• Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning

Qualifications

• Proven ability to set and achieve sales goals
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
• Demonstrated ability to develop relationships with customers and coworkers
• Knowledgeable and enthusiastic about fashion
• Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
• Ability to quickly learn new procedures and processes
• Strong organizational and follow-through skills
• Excellent communication and interpersonal skills
• High level of ownership, accountability and initiative